Quality Model Essay Example | Topics and Well Written Essays - 750 words

Quality Model - Essay Example This research will begin with the statement that for a business to succeed, it is necessary to have strategies to ensure optimal productivity to meet customers’ needs and attain company objectives. Quality management entails customer satisfaction, improving management, involvement of employees and reaching company goals. Total quality management involves every facet of a business together with sections like research marketing, and development, sales and human resources. The basic tenets of total quality management range from satisfying the customer, satisfying the supplier, and consistent improvement of the business. This essay explains the primary elements of the three spheres of quality model. It further describes the organizational activities that fall within each of these spheres. The first element of the three spheres of quality model is total quality management. According to Nguyen and Derstine, this is a crucial factor for businesses to prosper both internally and exter nally. Internal success in the company takes into account state of products and services to meet customer expectations. The organization also needs employees to be fully productive through keeping workers content. In terms of external success, company profitability can lead to market success. Companies that trade publicly and have higher standard of total quality management are more likely to succeed and end up having more profitable market shares. Traditional accounting systems have for a long time failed to consider measures.